Resources

In this section, we've outlined a few resources that you might find helpful. We've included things like quotes, exercises, links to videos and some suggested reading. It's definitely not an exhaustive list and we will be adding to it over time.

Book

The 7 Habits of Highly Effective People – Stephen Covey

Book

The 7 Habits of Highly Effective People – Stephen Covey

This book was first published in 1989 and, according to the latest version, has now sold over 40 million copies. It's a great book, but at almost 400 pages, it requires a significant investment of time to read. So, if you don't have time to read the book, we recommend watching this 7-minute video produced by Fight Mediocrity:
https://www.youtube.com/watch?v=ktlTxC4QG8g

You're probably not going to pick up all the richness of the content in one watch, so we suggest watching it a few times and then reflecting on which habits – present or absent – seem most relevant right now. And maybe buy the book anyway, because there's some great stuff in there!

Quote

"The quality of your attention, determines the quality of other people's thinking"

Quote

"The quality of your attention, determines the quality of other people's thinking"

This quote comes from Nancy Kline's book, Time to Think. It stresses not only the importance of thinking, but the importance of creating an environment where people are able to think, and think well.

During a conversation, what do you do while the other person is talking? You will probably say that you listen, but do you just listen or are you also thinking about what you are going to say next? Are there silences in your conversation, while each of you thinks about what the other person has just said?

Focusing attention on the other person is a key element of any good conversation, but it is even more important in a coaching conversation. Go on, give it a try and see what a difference it makes!

Exercise

Experiencing Emotional Intelligence

Exercise

Experiencing Emotional Intelligence

In his book Coaching for Performance, Sir John Whitmore includes a simple, yet effective exercise to illustrate the importance of emotional intelligence. He asks readers to remember a person from their childhood (not a parent, but perhaps a grandparent or a teacher) who they felt was really ‘on their side’ and that made them feel special. Then, asks that they think about what that person actually did to make them feel that way.

If you repeat this exercise, it’s likely that you will remember that they listened to you, they believed in you and in your potential, they probably challenged you, they almost certainly gave you time and attention. As a result, you probably felt special, valued, confident and supported.

Importantly, they probably weren’t following a checklist, they did these things because it seemed like the right thing to do. Assuming you agree, is this how you behave around the more junior people in your team?

Each session brings me back on track and renews the focus on my goals. Having such an experienced person to listen, critique and advise has helped me grow in confidence and has definitely moved my career in the right direction

Kaeli, Engine Creative

You have unlocked a new way of thinking for me and a greater belief in my leadership potential. I am able to understand myself better and build on those skills with the relevant ideas and concepts you introduce

Shane, Sainsbury's Argos

I have found it really great to have someone external to my organisation coach me, by offering a safe environment in which to test ideas and also by being away from day-to-day distractions. My coach has been instrumental in helping me to "hold up a mirror" to myself in order to see myself as others do. The sessions have been both challenging and very rewarding; the benefits of our work together have been rapidly visible in both my work and personal life

Jason, Network Rail

You offer such wonderful insights and your patience and belief in me has allowed me to grow at a time when so many people are really struggling to get through the traumas of Covid-19

Hayley, Great Food 2 U