Experiencing Emotional Intelligence
In his book Coaching for Performance
, Sir John Whitmore includes a simple, yet effective exercise to illustrate the importance of emotional intelligence. He asks readers to remember a person from their childhood (not a parent, but perhaps a grandparent or a teacher) who they felt was really ‘on their side’ and that made them feel special. Then, asks that they think about what that person actually did to make them feel that way.
If you repeat this exercise, it’s likely that you will remember that they listened to you, they believed in you and in your potential, they probably challenged you, they almost certainly gave you time and attention. As a result, you probably felt special, valued, confident and supported.
Importantly, they probably weren’t following a checklist, they did these things because it seemed like the right thing to do. Assuming you agree, is this how you behave around the more junior people in your team?